![]() ![]() The problem is common issue for device that Windows cannot find or locate a proper or correct required device driver. And, the Bluetooth dongle may be flagged as unknown device or other device in Device Manager. When installing Broadcom BCM2054A USB Bluetooth dongle in Windows XP or Windows Vista, Windows may display error message saying that installing the new hardware has failed, and attempt to search and retrieve available device drive from Windows Update has failed.
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